Service Architectures and Configuration Management
MP4 | Video: AVC 1024×768 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 10M | 259 MB
Genre: eLearning | Language: English
This is an introductory course on designing service architectures and developing a CMDB. ITIL is a registered trade mark of AXELOS Limited.
This course provides an overview of service architectures, the configuration management process, and the CMDB design principles. This course is based on ITIL® framework best practices and highlights real life challenges and opportunities in the industry. The ITIL® foundations course or equivalent experience is recommended as a prerequisite.
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