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    Communication Fundamentals

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    Communication FundamentalsCommunication Fundamentals

    Communication Fundamentals | 1.23 GB

    Duration: 2h 5m | Video: AVC (.mp4) 960×540 29.970 fps | Audio: AAC 48KHz 2ch

    Genre: eLearning | Dec 18, 2013 | Appropriate for all | Language: English

    Effective communication is more than what you say. Make your message more impactful, and get the results you want in work and life. In this course, author and UCLA Anderson School Professor John Ullmen, PhD, walks you through strong and clear communication strategies that will help you improve your listening, your message, your delivery, and your effectiveness. These strategies work across departments, teams, and cultures and help you get through communication blockers.
    Communication FundamentalsCommunication Fundamentals

    Topics include:

    * Managing the intent-impact gap
    * Designing the content of your message
    * Improving vocal delivery
    * Adjusting your body language
    * Being politically savvy
    * Listening to what’s said, what’s unsaid, and how it’s said
    * Increasing empathy and trust
    * Overcoming anxiety

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