ITIL v3 Foundations: Complete ITIL Exam Preparation Course

A complete resource to passing the ITIL v3 Foundations exam on the first attempt, include 2 realistic practice exams!

The Information Technology Infrastructure Library Version 3 (ITIL v3) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.This course covers the ITIL v3 Foundation exam (with the most current objectives) is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL v3 Foundations certification, you are showing employers that you understand the key elements, concepts and terminology used in the ITIL service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices.

What You Will Learn

To take and pass the ITILv3 Foundations certification exam
To understand the basics of the ITILv3 framework
To understand how the ITILv3 framework is implemented within an organization
To explain basic ITIL concepts using real-world examples