Genre: eLearning | Language: English
Everything you must know to Pass the ITIL® v3 Foundation exam. Including +565 slides; +240 Real Exam questions
The amount of data a business is required to manage continues to grow exponentially, creating unprecedented levels of management challenges for IT professionals. IT Infrastructure Library® (ITIL) management practices address these challenges head on. Through combining the best practices of IT Service Management strategy with a deep understanding of business requirements, ITIL v3 Foundation has become a key element of numerous organizations because it allows new business or digital strategies to be executed.
The majority of ITIL v3 Foundation courses centre exclusively upon explaining the minimum content necessary to pass the exams. None of these courses explain how to design and implement IT Management Solutions based on ITIL best practices. Why? Because their instructors do not have any experience with implementing ITIL projects in real life.
Even though it is important to pass the exam, it is even more important to know how to apply the ITIL framework in the real world, and be capable of optimizing IT organizations. What do we mean by “optimize”? The practical application of ITIL maximizes the level of service given to IT users and rationalizes system operation costs.buildthepipe’s team of instructors has plenty of experience regarding the implementation of ITIL solutions in Fortune 500 and other similar companies. The team has developed this course, with two objectives in mind.
The first is to offer all the content required for you to pass your exams: a detailed explanation of all the ITIL v3 Foundation processes, exam questions and key reference material.
The second is to provide you with all the knowledge and tools necessary for you to learn how to implement tools, processes and ITIL v3 Foundation functions within organizations: practical examples of processes and functions, cost-profit analysis, and explanatory videos regarding IT Management tools.
You might think to yourself… ”I have no experience in IT Management. How do I drastically increase my value in a short period of time”? You’ll learn from our +20 years’ of experience while avoiding our pitfalls. Trust it. If you follow these lessons and take action, we are confident you’ll start delivering impressive results.
*** List of documents and templates included
Class slides (565 pages)
++240 Exam questions!!
ITIL Glossary
ITIL v3 Foundations Service Composition – Template
How to introduce an ITIL v3 Foundations Process – Template and Example
ITIL v3 Foundations Tools selection – Template and Example
ITIL Service Specification Sheet – Template
ITIL Design Coordination – Template and Example
ITIL SLA – Template
ITIL Availability Report – Template and Example
ITIL Service Continuity – Template and Example
ITIL Risk Management: Cyber Awareness – Template
ITIL Security Management – Template and Example
ITIL OLA – Template
ITIL Change Management – Template and Example
ITIL Service Improvement Plan – Template
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